REMOTE ENTRY LEVEL CLIENT LIAISON - LEGAL INTAKE (49)

ENTRY LEVEL REMOTE CLIENT LIAISON - WORKING FOR A HIGH PROFILE LAW FIRM Monday-Friday, 9AM-5PM

All potential candidates should read through the following details of this job with care before making an application.
Join a high-profile law firm for a role as an entry level CLIENT LIAISON and become an important first point of contact for individuals seeking legal representation. This is a fast-paced, client-focused role ideal for someone who is professional, empathetic, detail-oriented, and comfortable handling a high volume of calls. Hourly rate is $20/hour.
Responsibilities:
Handle a high volume of inbound and outbound calls with prospective and existing clients.
Gather and accurately document detailed client and case information.
Pre-qualify potential clients based on established case criteria.
Follow up with clients to obtain medical records and other required documentation.
Enter and update information in the firms case management system.
Send legal documents and coordinate follow-up appointments and communications.
Provide professional, compassionate customer service while handling sensitive information.
Escalate complex questions or concerns to the appropriate legal team.
Assist with data entry, filing, and other administrative tasks as needed.
Qualifications:
Excellent verbal communication and active listening skills.
1-2 years of Client Relations/ Legal Intake/ Customer Service
Strong customer service skills and a professional, empathetic approach.
Ability to manage multiple priorities in a fast-paced environment.
Strong attention to detail and accurate data-entry skills.
Excellent computer skills; proficiency with Microsoft Office.
Bachelorsdegree
This is an excellent opportunity for a polished, motivated professional who enjoys helping people and wants to build experience within a respected legal environment. xmvmafu

Remote working/work at home options are available for this role.