SeatGeek seeks an Event Expert for our Customer Experience team to resolve a high volume of inquiries via phone, email, and chat, including Enterprise support. Weekend work and shifts (9am-5pm ET or 5pm-1am ET) are required while staying current on SeatGeek features and enterprise clients.
You’ll use a suite of tools, participate in weekly strategy meetings, and contribute to CX improvements. This role emphasizes empathy, data-driven decisions, and a strong work ethic, with remote options and
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