Ladders is seeking a Customer Success Manager to own post-sale relationships across a B2B SaaS portfolio from a remote location in the United States. You will drive adoption, retention, and expansion by partnering with customers and internal teams to ensure onboarding success and ongoing value realization.
In this role you will translate customer outcomes into renewals and growth, manage health scores and KPIs, and collaborate with Product and Engineering to advocate for customers while
#J-18808-LjbffrRemote Enterprise Customer Success Manager: Growth & Renewals in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.