Genesys is seeking a senior enterprise architect to drive design and delivery of customer experience solutions across voice, digital and AI channels. You will own end-to-end architecture for complex deployments, shaping performance, scalability, and business value while partnering with senior stakeholders.
Fully remote within the US, you will lead cross-functional teams, foster DevOps practices, and mentor technical consultants to ensure reliable, scalable implementations and multi-cloud success.
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