Default Brand in Cotati, CA is seeking a Customer Service Representative with EMS experience for a remote position. You will answer and triage undirected calls to the right resources, operate a multi-line phone system and CAD, and document all communications.
The role requires a High School Diploma, at least one year of multi-line phone or EMS experience, typing 40+ wpm, strong written and verbal skills, and proficiency with Microsoft Office.
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