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Remote Email Support Specialist - FinTech Customer Care

new haven, ct • Posted 4 days ago
Remote Full Time Human Resources

Brex is seeking a diligent Email Support Specialist to join our remote customer support team. You will handle a high volume of customer emails, troubleshoot issues, and clearly communicate technical and financial information.

You’ll work independently in a fully remote setup, using Zendesk or Salesforce to document interactions and escalate when needed, with a focus on delivering excellent service and building lasting customer relationships.

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