Unknown Company

Remote-Eligible PBM Customer Service Rep

northern, ky • Posted 6 days ago
Onsite Full Time Marketing & Media

The Cigna Group in Kentucky is seeking a Call Center Customer Service Representative to support Pharmacy Benefit Management (PBM) benefits. You will take inbound calls from members, providers, and pharmacies regarding PBM benefits and mail-order pharmacies.

Expect 70–80 calls daily, multitasking across multiple screens, and full participation in trainings. The role requires reliable attendance and a focus on resolving issues with excellent customer service.

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Remote-Eligible PBM Customer Service Rep in northern at Unknown Company

Typical pay
$39,390–$62,550

For context, most customer service representatives earn between $39,390–$62,550 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.

This position is listed as full time and onsite.

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