MetLife in the United States seeks a US Customer Care Supervisor to lead a remote team delivering a superior, customer-centric experience. You will guide associates on policy questions, transactions, and service requests, coaching for engagement and outcomes.
The role emphasizes adherence to ERISA, HIPAA, and quality standards while promoting collaboration and growth. The position involves leading a team with strong emphasis on employee engagement, performance management, and cross-functional
#J-18808-LjbffrRemote Disability Call Center Lead in workfromhome at Unknown Company
- Typical pay
- $41,600–$60,320
For context, most customer service representatives earn between $41,600–$60,320 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.