Remote Disability Advocate

To support a mission-driven team, the full-time Remote Disability Advocate will serve as a primary contact for health plan members, guiding them through the Social Security disability process while managing relationships with medical providers and government agencies. Key responsibilities Champion member needs by maintaining regular communication and clarifying complex information Manage relationships with medical providers and government agencies to ensure timely application processing Gather and submit necessary documentation for disability applications while adhering to regulatory standards Required qualifications 2+ years of experience in customer service, with a preference for social services or case management backgrounds Fluency in English and Spanish, with strong communication skills in both languages Proficiency in Microsoft Suite and ability to navigate multiple software systems Detail-oriented mindset with a focus on accuracy in application processes Ability to manage time effectively and multitask in a fast-paced environment