WHIZZ is seeking a Team Lead to manage delinquent customer operations and improve debt recovery performance. This role is not customer-facing and focuses on leading the team, workflows, systems and KPIs behind the collections process.
You will oversee the delinquency team, optimize workflows in CRM/ERP, review overdue accounts, and drive improvements with cross-functional teams. Requires 3+ years in related fields and 2+ years of leadership; English fluency is essential, Russian is a plus, and
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