Orca is seeking a proactive user support specialist for our Solana-based DeFi ecosystem. You will serve as the first point of contact for users, combining community support, technical troubleshooting, moderation, education, and user advocacy to ensure a smooth experience across our platform.
You will respond to user questions via Discord and ticketing systems, troubleshoot product issues, escalate critical problems, create guides and FAQs, and collaborate with Product, Marketing, and Business
#J-18808-LjbffrRemote DeFi Community Support Specialist in workfromhome at Unknown Company
This position is listed as full time and onsite.