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Remote Data Scientist - IT Call Center Analytics

nashville, tn • Posted 4 days ago
Remote Full Time IT & Technology

Koniag Services Inc. is seeking a Data Scientist to design, develop, and deploy advanced data science and ML solutions for our IT Call Center serving government clients.

This remote role collaborates with AWS practitioners and stakeholders to improve performance, efficiency, and customer experience through predictive analytics and NLP. Required: a master's degree in a quantitative field, 4+ years of hands-on data science experience, and strong Python and AWS ML skills.

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