Unknown Company

Remote CX Tooling Engineer for AI-Powered Support

workfromhome, ny • Posted Today
Onsite Full Time Mechanical Engineering and Toolmaking

Spring Health seeks a CX Tooling Engineer to design, build, and operate maturing customer experience systems. You’ll configure Zendesk, run Amazon Connect, and maintain Tray.ai workflows, while enabling AI-enabled support across chat, voice, and email.

The role partners with Operations, Product, Security, and Legal to deliver reliable, scalable solutions in a regulated environment. You will implement governance, testing, and monitoring and help translate business needs into robust technical

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Remote CX Tooling Engineer for AI-Powered Support in workfromhome at Unknown Company

This position is listed as full time and onsite.

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