Quince is seeking a Customer Experience Team Manager to lead remote, US-based retention specialists across email, chat, phone and social. You will drive KPIs, coach frontline talent, and partner with product, logistics, and marketing to improve the customer journey in a fast-growing startup.
This hands-on leadership role emphasizes operational rigor, data-driven decisions, and scalable processes, with a focus on delivering exceptional, consistent experiences and building a distributed, engaged
#J-18808-LjbffrRemote CX Team Lead - Retention Focus in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.