Popcorn is seeking a CX Specialist to elevate support into a core differentiator of the product experience. You’ll guide customers from activation through ongoing usage, with warmth, clarity, and speed across chat, email, and Intercom, representing the Popcorn brand in every interaction.
You’ll partner with product and engineering to translate support insights into real improvements, help shape scalable playbooks and processes as we grow, and explore AI, automation, and self-serve to scale
#J-18808-LjbffrRemote CX Specialist AI-Driven Customer Experience in workfromhome at Unknown Company
This position is listed as full time and onsite.