Gainwell Technologies LLC in Columbus, Ohio, is seeking a CX Quality Supervisor to monitor voice and non-voice interactions for accuracy, compliance, and member/provider experience.
You will lead QA operations, drive improvements, coach high-performing teams, and partner with cross-functional stakeholders to support process development, testing efforts, and service enhancement initiatives that drive business success.
#J-18808-LjbffrRemote CX Quality Supervisor Healthcare Claims in workfromhome at Unknown Company
This position is listed as full time and onsite.