Hae CPG is seeking a Customer Experience Manager to lead hands-on CX for multiple client brands and guide the strategy, systems, and processes behind it. The role blends ticket management with building macros, SOPs, and scalable workflows to improve customer satisfaction and team efficiency.
You will work remotely with occasional weekend coverage, and coordinate with the Operations team and client 3PLs to resolve CX issues and optimize performance across channels.
#J-18808-LjbffrRemote CX Manager for DTC & E‑commerce in new york at Unknown Company
This position is listed as full time and able to be worked remotely.