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Remote CX Enablement Senior Manager

Remote • Posted 4 days ago
Onsite Full Time Human Resources

Omada Health is seeking a Customer Experience Enablement Senior Manager to strengthen how Customer Success Managers engage with customers, tailored by size and service level. The role blends strategic enablement with scalable operations, AI-enabled workflows, and modernized knowledge management to support high-impact client conversations and growth.

You will own the enablement roadmap, translate feedback into actionable guidance, and work with multiple teams to improve CX outcomes and book

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