Pearson is seeking a Lead Specialist, Business Analytics for Customer Experience (CX) to turn customer feedback into actionable insights. You will leverage CX best practices and data analysis to empower teams across the business to make data-informed decisions.
Responsibilities include building self-service dashboards, applying statistical techniques for segmentation, and developing insightful reports for stakeholders. Remote-friendly role with competitive compensation and annual incentives.
#J-18808-LjbffrRemote CX Analytics Lead — Data-Driven Insights in city of albany at Unknown Company
This position is listed as full time and able to be worked remotely.