Cengage Group is seeking a Customer Support Specialist to provide live and non-live support for digital solutions in an educational setting. This remote role emphasizes troubleshooting OS, browsers, connectivity, and documenting interactions.
You will collaborate with teams to route issues and capture feature requests while upholding service standards. The position requires a high school diploma and problem-solving skills, with a focus on reliable home internet and efficient communication.
#J-18808-LjbffrRemote Customer Tech Support Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.