Keyfactor, a leader in trust infrastructure, is seeking a Team Lead, Customer Support to guide regional Tier 1–3 teams across EMEA/APAC/US. You will mentor engineers, manage escalations, and ensure high-quality service with strong customer communication and collaboration with Product and Engineering teams.
The role focuses on delivery excellence, knowledge sharing, and maintaining customer satisfaction in a remote-first environment.
#J-18808-LjbffrRemote Customer Support Team Lead - Mentorship & Escalations in workfromhome at Unknown Company
- Typical pay
- $39,780–$61,550
For context, most customer service representatives earn between $39,780–$61,550 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.