RouteOne is seeking a Team Lead, Customer Support to oversee the end-to-end customer issue resolution across the RouteOne ecosystem. The role involves daily oversight of the Customer Support call center, escalation management, and collaboration with partners to ensure timely problem solving.
Strong communication, analytical, and organizational skills are essential to succeed. Responsibilities include mentoring staff, defining KPIs, developing training, and ensuring consistent service quality
#J-18808-LjbffrRemote Customer Support Team Lead - Drive Excellence in workfromhome at Unknown Company
- Typical pay
- $42,125–$57,375
For context, most customer service representatives earn between $42,125–$57,375 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.