Unknown Company

Remote Customer Support Team Lead: Coaching & Quality

workfromhome • Posted 4 days ago
Remote Full Time Office and Administrative Support Occupations

Clipboard, a remote-first marketplace connecting healthcare professionals with workplaces, is hiring a Worker Operations Team Lead. You will coach a 200+ member team, drive quality, productivity, and attendance while becoming a product expert to uplift service standards.

You will deliver constructive feedback, set SMART goals, and balance hands-on issue resolution with scalable coaching. Proficiency in Zendesk, Metabase, and Amazon Connect helps you lead effectively in a fast-moving environment.

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Remote Customer Support Team Lead: Coaching & Quality in workfromhome at Unknown Company

Typical pay
$42,000–$55,750

For context, most customer service representatives earn between $42,000–$55,750 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.

This position is listed as full time and able to be worked remotely.

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