HP is seeking a customer service professional to handle inbound calls from Small & Medium Business customers, answering questions about orders, payments, shipping, returns and replacements. You will also place outbound calls to follow up on unresolved cases and email customers about order status.
You will collaborate with HP and partners to resolve order exceptions, document interactions in the case management tool, and look for opportunities to improve store processes.
#J-18808-LjbffrRemote Customer Support Specialist in workfromhome at Unknown Company
- Typical pay
- $39,520–$59,000
For context, most customer service representatives earn between $39,520–$59,000 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.