Sonova USA, Inc. is seeking a Remote Customer Support Specialist to back our sales efforts through multi-channel customer contact. You will be the backbone of the Customer Success team, delivering exceptional service while collaborating across departments to maximize efficiency.
Minimum 2 years B2B/B2C experience, SAP knowledge, and strong communication skills are required. Proficiency with Excel/Outlook/Teams/Word/PowerPoint is expected; conversational Spanish is a plus.
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