Tovala is seeking a Support Operations Analyst to optimize our customer support workforce, schedules, and real-time management across email, chat, phone, and other channels. You will work with Zendesk and Assembled to drive data-informed decisions and improve staffing efficiency.
The role emphasizes hands-on WFM, reporting, and cross-functional collaboration with Operations leadership to ensure smooth daily operations in a fast-growing startup.
#J-18808-LjbffrRemote Customer Support Ops Analyst Data-Driven Impact in workfromhome at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.