Socket.dev is seeking a Manager of Customer Support to lead a technically skilled team in a fully remote setting. You will mentor staff, drive performance metrics, and coordinate with cross-functional groups to deliver superior customer support for dealers, vendors, and OEMs.
The role emphasizes data-driven decision making, process improvements, and clear communication of SLAs, with a shift pattern aligned to Eastern Time. 75k–95k salary range is referenced.
#J-18808-LjbffrRemote Customer Support Leader – Technical & Ops in Location not specified at Unknown Company
- Typical pay
- $39,520–$59,000
For context, most customer service representatives earn between $39,520–$59,000 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.