Mudflap is seeking an experienced Customer Support Leader to guide a remote team in a fast-growing fintech marketplace. You will drive customer satisfaction, optimize processes, and mentor agents across channels to resolve issues quickly.
In this role you’ll own performance metrics, lead 1:1s, and collaborate with cross-functional teams to improve product support and service quality while maintaining a strong customer-first culture.
#J-18808-LjbffrRemote Customer Support Lead - Fintech Growth & Equity in workfromhome at Unknown Company
- Typical pay
- $39,650–$64,580
For context, most customer service representatives earn between $39,650–$64,580 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.