Pearl Talent is seeking a Customer Support & Operations Associate to own US-timezone support for a fintech client, with 75% customer support and 25% operations. You will manage Zendesk inboxes, respond in writing to trial participants, sites, and enterprise clients, and uphold a one-business-day SLA.
Remote role from LATAM or the Philippines, with invoicing in QuickBooks, and HIPAA certification required or completed before Day 1. Strong English writing (C1+) is essential.
#J-18808-LjbffrRemote Customer Support & Operations Associate (US Hours) in workfromhome at Unknown Company
- Typical pay
- $39,780–$58,290
For context, most customer service representatives earn between $39,780–$58,290 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.