Certinia is seeking a proactive Customer Success Manager, Scale to manage a large portfolio with a tech-touch approach. You will guide customers through onboarding, adoption, and expansion using scalable playbooks from a remote US-based hub.
You will monitor health metrics, mitigate churn risk, and collaborate with Support, Product, and Sales to ensure successful renewals and customer satisfaction. A self-starter mindset and data-driven decisions are essential.
#J-18808-LjbffrRemote Customer Success Manager, Scale & Growth in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.