ShiftCare Inc. is seeking a Customer Success Manager to own post-onboarding client relationships. You will empathize with users, explain concepts clearly via email, phone, and video, and work to ensure clients achieve strong product adoption and health metrics.
Based in the Philippines and operating remotely, you will coordinate with Sales, Product, and Marketing to maximize KPIs like usage, NRR, and churn reduction, while aligning with the head of CS on strategic process improvements.
#J-18808-LjbffrRemote Customer Success Manager - Onboarding & Growth in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.