Kobie, a leader in loyalty, offers a remote-first environment with HQ in St. Petersburg, FL, and travel as needed.
The Customer Success Manager will lead a team of Quality Assurance Analysts, Trainers, and Customer Success Specialists to ensure training, quality, escalations, and support processes run smoothly while delivering outstanding customer experiences. You will drive operational readiness, coach agents, and pursue scalability and automation improvements.
#J-18808-LjbffrRemote Customer Success Manager, Experience & Growth in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.