Genpact Front Line Manager - S&M - Customer Success is a remote role in the United States. You will lead the liaison between sales, brokers, distributors and customers to ensure accurate order processing, shipping and invoicing, while aligning training with business goals and performance metrics.
You will drive digital transformation with Digital Genome, design onboarding and learning paths, maintain SOPs and dashboards, and coach teams to deliver superior CX across channels.
#J-18808-LjbffrRemote Customer Success Manager - AI Transformation in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.