Ethos is seeking experienced customer success managers to help train an advanced language model on professional documents, spreadsheets, and slide decks. This remote, flexible role requires 4+ years leading CS or support operations for B2B SaaS, plus craft of health-score models and renewal forecasting.
You will translate usage data into executive-ready quarterly business reviews, escalation runbooks, onboarding and adoption playbooks, and voice-of-customer briefs, delivering trusted performance
#J-18808-LjbffrRemote Customer Success Manager - AI Docs & Decks Expert in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.