Ketch is hiring a Customer Success Lead, Digital & Scaled Programs to build and operate scalable, lifecycle-driven success initiatives. You’ll partner with GTM, Engineering, and Product to engage customers using data signals and automation, reducing churn and enabling growth.
Ideal candidates have 5+ years in customer success, experience with HubSpot and AI tools like Claude, and the ability to influence across a matrix organization while working remotely from a major U.S. hub.
#J-18808-LjbffrRemote Customer Success Lead, Scaled Programs & Growth in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.