Remote Customer Success Associate - Insurance Software

Hourly, Inc. is seeking a Customer Success Associate specializing in insurance to support payroll clients and onboarding processes.

You will handle inquiries via phone, email, and chat, maintaining detailed records and delivering data-driven insights to guide decisions. The role requires experience in customer service within the insurance sector, strong communication, and the ability to work in a fast-paced environment while staying compliant with payroll practices in the United States.