Remote Customer Service SME for AI Training (Contractor)

YO HR Consultancy seeks a Customer Service SME for an hourly remote contractor role to support the creation of a custom dataset of real-world, human-enacted customer conversations used to train speech-to-speech AI agents.

You will apply your client communication, issue resolution, and CRM experience to ensure scenarios reflect authentic interactions, while following project guidelines and quality standards, and remaining flexible on scheduling to participate in ongoing expert network