Unknown Company

Remote Customer Service Representative (Knoxville)

knoxville, knox county, tn • Posted 3 days ago
Remote Contract General
About VortexWorks VortexWorks provides customer-experience and support solutions for nationally recognized brands across multiple industries. We connect motivated professionals with flexible, remote opportunities where performance, professionalism, and communication truly matter.

What You’ll Do
Handle customer-service or sales calls (inbound and outbound).
Follow detailed scripts and procedures.
Resolve customer issues using empathy, accuracy, and strong communication.
Meet performance goals for quality, response time, and satisfaction.

What You’ll Need
~ Clear English communication (bilingual preferred, additional pay)
~2-monitor setup, minimum 1080p resolution each
~ Hard-wired Ethernet connection
~ Windows 11 or higher, 8GB+ RAM, and a USB headset with noise cancellation
~ Quiet, distraction-free workspace
~ Strong work ethic and ability to complete training modules independently


Preferred Background
~2+ years of customer-service, call-center, or sales experience
~ Previous remote or performance-based work experience
~ Tech-savvy, reliable, and eager to learn


Please note this is a 1099 contractor position.

Remote Customer Service Representative (Knoxville) in knoxville at Unknown Company

Typical pay
$42,000–$55,750

For context, most customer service representatives earn between $42,000–$55,750 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.

This position is listed as contract and able to be worked remotely.

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