Remote Customer Service Representative - Dispatcher

Remote Customer Service Representative - Dispatcher

Remote · US Only Full-time $18.00/hr – $18.00/hr

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Tagged: Customer Service, dispatch, remote, work from home

SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative Dispatch Team! At SolvOne, we provide 24/7/365 service for our clients in the Petroleum Industry. When a gas station has a maintenance issue, they call SolvOne and our CSRs dispatch a technician to their location to fix the issue. For more information about SolvOne and the services we offer to the Petroleum Industry, please visit our website at

Why apply for a Remote SolvOne Customer Service job?

• Work from the comfort of your home
• Save time and money without a commute
• Pay starts at $18.00 per hour
• Equipment provided by SolvOne
  
• Paid training begins Early June
• Option of working at our Cedar Hills, Oregon office if preferred

Morning Shift: Wednesday to Saturday 6:30 AM – 5:00 PM PT

Early Morning: Friday to Monday 5:00 AM – 3:30 PM PT

• Positive work environment: we work hard to appreciate our people
• We promote from within and encourage growth

Here's what you need:

• 1 year of customer service experience
• A strong internet connection and the ability to setup a home office with company provided equipment
• Must be a resident of Oregon or SW Washington
• Have a positive attitude, great work ethic and a passion for helping others
• Be dependable and committed to be at work on time and ready to do your best each day
• Dedicate your full attention to your work by not providing care for others during work hours
• Commit to superior service for our customers, and support them through both phone and computer interactions
• Ability to learn new information, policies and skills including software and petroleum industry knowledge
• Demonstrate an organized and accurate approach, have strong problem solving and prioritization skills
• Know your way around a computer, including Microsoft Office, Outlook, and general internet navigation
• Work at a desk and effectively utilize a phone and computer for the length of your shift
• Successfully pass a computer skills assessment, training evaluations, and the trial service period
• Successfully pass a pre-employment drug screen and background check
• Bilingual is a plus but not a requirement

Here’s some of what we have to offer to those that join our team:

• Work from home, with the option to work at our office in Cedar Hills if desired
• Pay rate of $18.00 an hour starting. Internal growth and wage increase opportunities for those that excel
• We are a growing company with internal promotion opportunities for Technical Support, Project Management, Leadership, and Training Departments when available
• A fun and rewarding environment with giveaways and employee recognition programs
• Training classes are small, so each new hire gets the individual training needed to succeed
• Regular coaching sessions, review of your quality and performance metrics, and recognition for a job well done
• Benefits include: medical and dental insurance, long-term disability and life insurance, paid vacation and sick time, holiday pay, 401k savings plan, referral bonuses, wellness programs, and more

We like the way you work it · no gig iddy · Gotta bag it up · no gig iddy ·