Working remotely on a night shift basis, the Customer Service / Tech Support Rep will provide inbound support, resolve technical issues, and maintain documentation for a well-known tech brand. Key responsibilities Provide inbound customer support using a call flow guide Resolve technical issues related to hardware, software, and client products Track, document, and retrieve information in databases Required qualifications 1+ year of customer service experience Technical support experience preferred Ability to work an evening or overnight schedule High school diploma or GED Proficiency in fast-paced multi-tasking and strong computer navigation skills
Remote Customer Service Rep in workfromhome at Unknown Company
- Typical pay
- $41,600–$60,320
For context, most customer service representatives earn between $41,600–$60,320 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.