Independence Blue Cross is hiring a fully remote Customer Service Representative to handle information requests, calls, and inquiries. You will work across claims and member service systems, performing research, forms, and follow-up to resolve inquiries on first contact.
The role requires strong soft skills for probing questions, deescalation, and commitment to quality. Training includes onsite days at our Philadelphia facility, with remote work supported in the Tri-State Area.
#J-18808-LjbffrRemote Customer Service Rep — First-Contact Support in pa at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.