ParcelHero is expanding its remote-first team globally and seeking an experienced Customer Service Manager to lead a 50-strong remote team, elevate service quality, and tailor the experience for consumer and business customers as we enter the US and Europe.
You will drive cross-functional collaboration, optimise processes, and implement automation initiatives to meet growing expectations. This role demands decisive leadership and a focus on delivering outstanding customer outcomes.
#J-18808-LjbffrRemote Customer Service Leader for 50-Strong Team in cypress at Unknown Company
This position is listed as full time and able to be worked remotely.