PNC is seeking an experienced escalation specialist to act as the go-to resource for complex customer issues. This remote role involves leading the service team, coordinating workflows, and mentoring colleagues to deliver outstanding support across all channels.
Ideal candidates have an Associate's degree or equivalent with 3+ years of experience, strong problem-solving skills, and a customer-first mindset. The position offers comprehensive benefits and a remote work setup in the United States.
#J-18808-LjbffrRemote Customer Service Lead: Complex Issues Coach in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.