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Remote Customer Service Consultant - Fast First-Contact Resolution

carson city, nv • Posted 4 days ago
Remote Full Time Management & Operations

Wayfair is seeking a Customer Service Consultant to join our remote team in Nevada. You will handle 50-60 calls per shift, assist customers via phone, chat, and email, and aim for first-contact resolution while maintaining professionalism.

Requirements include a high school diploma or GED (Bachelor’s preferred), reliable broadband, and strong communication skills. We offer comprehensive benefits, 401(k) with match, PTO from day one, and paid holidays.

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