Remote Customer Service Associate

NextBridge Customer Services is seeking a Customer Service Associate to provide reliable assistance to customers through phone, email, and online support channels. The selected candidate will help maintain customer satisfaction by responding to inquiries and providing accurate information.

Responsibilities:
- Respond to customer questions and requests.
- Handle inbound calls and email inquiries.
- Assist customers with routine service problems.
- Maintain customer interaction records.
- Provide follow-up support when necessary.
- Coordinate with internal departments.
Requirements:
- Strong written and verbal communication.
- Basic knowledge of office software.
- Good customer relationship skills.
- Ability to work in a remote environment.
- Attention to detail and time management.
- High school diploma or equivalent preferred.