DIRECTV is seeking a Customer Service Representative focused on retention for a fully remote role. The position supports our customers from home, requiring a quiet workspace and reliable internet.
You will engage with customers, resolve complex issues, and promote services with a consultative approach to maintain satisfaction and loyalty. You’ll handle calls, use multiple systems, and apply sales skills to meet customer needs while working MST hours and offering a performance bonus and benefits.
#J-18808-LjbffrRemote Customer Retention Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.