Remote Customer Retention Specialist

Teleperformance USA is seeking a Customer Support Retention Expert to serve as the primary contact for clients, handling inbound and outbound communications with professional excellence and a focus on a positive customer experience. You will use web-based tools to resolve inquiries efficiently in a high-velocity environment.

This role emphasizes high-quality service, data handling, and opportunities to upsell where appropriate, while supporting a diverse client base across the United States.