North is seeking a Customer Solutions Associate for a fully remote, B2B role focused on retaining and expanding merchant relationships. You will handle inbound calls and strategic outreach to educate on value, pricing, and the NAB loyalty program while aiming to reduce churn and grow account value.
Collaborating with multiple departments, you will resolve issues, analyze rate structures, and implement improvements to keep merchants satisfied with North’s payment platform and services.
#J-18808-LjbffrRemote Customer Retention & Solutions Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.