IdeaTek is seeking a Customer Loyalty Advocate to join our retention team. Work across inbound calls, emails, texts, and proactive outreach to understand needs, resolve concerns, and strengthen customer relationships.
You’ll leverage AI-powered tools and customer profiles to identify risk and deliver personalized, white-glove service across billing, service, and installation topics. This fully remote role demands 2+ years in customer service or similar, with strong problem solving,
#J-18808-LjbffrRemote Customer Retention Advocate in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.