Goodwill of Central and Northern Arizona is seeking a Front Desk/Contact Center Associate to assist leadership in daily operations and support internal and external customers remotely via telephone, chat, email, and other electronic channels. You will analyze caller needs and refer to appropriate teams or services, while maintaining documentation and meeting service goals.
The role emphasizes teamwork, accurate record-keeping, and representing the GCNA brand with professionalism.
#J-18808-Ljbffr